Frequently Asked Questions

Everything you need to know about your HomeFitnessCode journey.

What are your shipping times and costs?

We offer free standard shipping on all orders. Most items are processed within 24-48 hours and typically arrive within 3-7 business days depending on your location.

What is your return policy for fitness equipment?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund, minus any applicable restocking fees.

Does my equipment come with a warranty?

Yes, all HomeFitnessCode products come with a standard 12-month warranty covering manufacturing defects. Extensions may be available for specific treadmill and rowing machine models.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options like Klarna and Afterpay to help you invest in your health.

Is assembly required for the treadmills and bikes?

Most of our equipment arrives 90% pre-assembled. Clear instructions and all necessary tools are included in the box, and most customers complete the setup in under 20 minutes.